Stay current with the components, peripherals and physical parts that constitute your IT department.
Recruiting a help desk support candidate with the right combination of technical experience and communication skills will require a comprehensive screening process. This hiring kit from TechRepublic Premium provides an adjustable framework your business can use to find the right person for the job. From the hiring kit: INTRODUCTION Digital transformation continues to be a ...
In this TechRepublic Premium guide, technicians can learn how to properly structure service tickets, gain appreciative customers and end users, and improve customer satisfaction (or CSAT) scores which will reward your efforts. From the guide: INTRODUCTION It’s tempting, in the heat of the typical support technician’s day, to enter minimal information in service tickets to ...
Computer hardware engineers design and create the physical components that make computers, smartphones, sensors and other digital devices run. Because of the meticulous nature of their work, the best candidates must have an inherent ability to focus on the task at hand. This hiring kit from TechRepublic Premium provides a workable framework you can use ...
The reassignment of existing equipment takes place when employees leave the organization or receive new computers, mobile devices, printers and other assets. It is essential to follow strict guidelines for equipment reassignment so that company investments, data and privacy are protected. The following checklist from TechRepublic Premium will help ensure that all the appropriate steps ...
Internet of Things devices serve a number of useful applications, such as environmental, asset or inventory monitoring/control, security functions, fitness devices and smartwatches. There is an array of IoT functions for both consumer and business purposes, but determining the total cost of ownership and the return on your enterprise investment in a widespread or large-scale ...
PURPOSE The purpose of this Bring your own device policy from TechRepublic Premium is to provide requirements for BYOD usage and establish the steps that both users and the IT department should follow to initialize, support and remove devices from company access. These requirements must be followed as documented in order to protect company systems ...
PURPOSE Following a formal procedure for IT hardware procurements will benefit your organization by streamlining purchasing, implementing checks and balances, establishing standards to optimize your business model and reducing fraud. This list, which complements our IT hardware procurement policy, will walk you through the necessary purchasing tasks and responsibilities to make sure each step of ...
PURPOSE The purpose of this policy from TechRepublic Premium is to provide procedures and protocols for supporting effective organizational asset management specifically focused on electronic devices. This policy can be customized as needed to fit the needs of your organization. From the policy: ASSET CONTROL POLICY DETAILS Definition of assets Assets can be defined both ...
PURPOSE Every department, regardless of size, needs to employ and account for depreciation — particularly if that department manages assets such as laptops, servers, and production machinery. How else are you going to know when it’s time to purchase new equipment? With the help of this worksheet from TechRepublic Premium, you’ll be able to calculate ...
PURPOSE Hiring the right Autonomous Systems Engineer requires a specific and precise recruitment process, supported by a thorough understanding of the project requirements. This Hiring Kit from TechRepublic Premium provides an adjustable framework your business can use to find, recruit and ultimately hire the right person for the job. From the hiring kit: DETERMINING FACTORS, ...
The world knew us as Toshiba. A trusted brand responsible for creating the world’s first laptop, shaping the face of mobile computing, setting the standard for quality and reliability and selling over 170 million laptops worldwide. We have changed our name to Dynabook. As Dynabook, we continue to deliver the same superior level of quality ...
Business mobility – and today’s mobile workforce – is ubiquitous, universal, and here to stay. By some accounts, up to 80% of the global workforce is now without a traditional desk, which means workers need the right tools and processes to achieve success. In 2022 and beyond, a mobile workforce is no longer a team ...
For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. The adage “you’re only as good as your last performance” certainly applies. An MSP and its technicians can get everything right, complete a client’s complex cloud migrations, and perform remote work initiatives and proprietary business application upgrades, ...
Managed services providers often prioritize properly configuring and implementing client network switches and firewalls. However, regularly reviewing and updating such components is an equally important responsibility. It’s essential to ensure clients understand the necessity of regularly auditing, updating and creating new backups for network switches and routers as well as the need for scheduling the ...
After the turmoil and change of the last three years, companies are collectively moving into a new future of work that includes flexible workspaces. While this opens new opportunities for their employees to collaborate in new ways, it also exposes new security vulnerabilities and leaves a vacuum to be filled by a new employee experience, ...