Get the tips and best practices for implementing, adapting, and changing the collaboration framework in your company.
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact for organisations that use Slack for their service teams. Prior to using Slack, these service teams relied on a large mix of ticketing tools, knowledge bases and reporting solutions. However, companies struggled to bridge the gap between ...
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Slack for sales teams on their organisations. The surveyed users sought a solution that would improve communication, employee engagement, productivity, cost efficiency, and culture. However, the legacy tools did not provide a universal, asynchronous platform that ...
The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Slack for sales teams on their organisations. The surveyed users sought a solution that would improve communication, employee engagement, productivity, cost efficiency, and culture. However, the legacy tools did not provide a universal, asynchronous platform that ...
Iress eliminated 500 emails per day by managing critical issues in Slack. Leveraging Slack as part of a broader support strategy has helped Iress cut the average response time for complex customer issues from eight days to two and led to a 64% decrease in the customer support ticket backlog. See how. Subscribe to the ...
Xero’s customer experience (CX) team previously relied on emails to share guidance and documentation. When CX started using Slack, the team reorganized. The team now have 30 to 40 Slack channels —virtual spaces where teams can share messages, files and tools, and the customer support flow is smooth and streamlined. See how they did it. ...
Survey of more than 2,200 global business and IT leaders shows how organizations can leverage the technologies driving a data revolution. Roughly a quarter-century of digital transformation has gotten us here: to the advent of the Data Age. Companies have been “going digital” and trying to manage ever-growing, ever-accelerating data flows for at least a ...
In this new “cloud first” world, more organizations are moving to Office 365. While the expectation is that your migration into Office 365 is going to be your last migration for those services, some organizations find they need to migrate some or all their resources into a new Office 365 tenant. Mergers and acquisitions are ...
An oil company recently expanded its operations into distant locations and was now the target of motivated vandals. It needed to protect the perimeter of even its non-hazardous facilities. Find out how this company gained real-time visibility over hundreds of miles of remote pipeline, in under 3 months – while cutting the costs of maintaining ...
The Masiello Group, a large regional provider of real estate and home ownership services, turned to Windstream for a flexible, scalable solution to connect their business with multiple offices across four states. In this case study video, hear how Windstream leveraged Ethernet, Data Center Solutions, UCaaS and Managed Network Security to optimize communications and collaboration. ...
The team at Euronext defined specific policies across components within Symantec Endpoint Protection which can remediate a variety of threats and attack methods. Learn how Euronext changed the way to protect their business. Read more.. Subscribe to the Daily Tech Insider Newsletter Stay up to date on the latest in technology with Daily Tech Insider. ...
The team at Euronext defined specific policies across components within Symantec Endpoint Protection which can remediate a variety of threats and attack methods. Learn how Euronext changed the way to protect their business. Read more.. Subscribe to the Daily Tech Insider Newsletter Stay up to date on the latest in technology with Daily Tech Insider. ...
The team at Euronext defined specific policies across components within Symantec Endpoint Protection which can remediate a variety of threats and attack methods. Learn how Euronext changed the way to protect their business. Read more.. Subscribe to the Daily Tech Insider Newsletter Stay up to date on the latest in technology with Daily Tech Insider. ...
The team at Euronext defined specific policies across components within Symantec Endpoint Protection which can remediate a variety of threats and attack methods. Learn how Euronext changed the way to protect their business. Read more.. Subscribe to the Daily Tech Insider Newsletter Stay up to date on the latest in technology with Daily Tech Insider. ...
Impetus implemented StreamAnalytix to provide a solution that performs real-time, multi-lingual classification and sentiment analysis of text data. Highlights and benefits achieved- Rapid and accurate real-time text categorization and sentiment analysis Adjustable text categorization for domain-specific classes Multi-lingual support Enhanced sentiment analysis to focus on feature-specific opinion mining Linear scalability to increase the number of ...
The insatiable demand for wireless bandwidth and speed continues unabated with the growth of #GenMobile, a tech-savvy cohort of users for whom mobility is a way of life. As a leading provider of next-generation network access solutions for the mobile enterprise, Aruba Networks is equipped with the right mix of expertise, hardware & software to ...