The importance of quality technical documentation cannot be overstated. Whether using this documentation to educate and inform internal employees, external customers, seasoned technological professionals, technology-averse end users, millennials, the senior population or any kind of target audience, it can make or break your organization.

The purpose of this policy from TechRepublic Premium is to provide guidelines for writing efficient and usable technical documentation for all manner of audiences.

From the policy:

Arrange for an online documentation repository such as a SharePoint site or Confluence wiki and obtain any necessary training for individuals to use it properly.

Set the site up with separate pages and spaces for groups and departments, and ensure sufficient security access. If each group or department’s technical documentation should be kept confidential, ensure the right permissions are applied.

The download comprises a seven-page PDF and Word document.

Previously priced at $99, this is now available to download for $9. Or free with a Premium annual subscription: click here to find out more.

TIME SAVED: It took 12 hours of writing, editing and research to create this content.